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USAA: Software Engineer (Servicenow) – Mid Level

USAA

This is a Full-time position in Hill Country Village, TX posted February 22, 2021.

Purpose of Job We are currently seeking a talented Software Engineer (ServiceNow) Mid Level for our San Antonio, TX or 100% remote work environment location(s).

Provides support to the Enterprise and has an opportunity to significantly impact organizational growth and effectiveness through delivering best in class technology solutions.

Engaged in all phases of the software systems and application development lifecycle which include; gathering and analyzingrequirements, designing, testing, documenting and implementing software, responding to outages.

Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored, and controlled.

Job Requirements ABOUT USAA USAA knows what it means to serve.

We facilitate the financial security of millions of U.S.

military members and their families.

This singular mission requires a dedication to innovative thinking at every level.

In each of the past five years, we’ve been a top-40 Fortune 100 Best Companies to Work For®, and we’ve ranked among Victory Media’s Top 10 Military Friendly® Employers 13 years straight.

We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

ABOUT USAA IT Our most important qualification isn’t technical, it’s human.

Here, we don’t just sit in front of a screen.

We stand behind our 12 million members who rely on us every day.

We are over 4,000 employees strong, a passionately supportive and collaborative team built on agile principles.

We’ve been a top-two Computerworld 100 Best Places to Work in IT five years in a row and were recently named a Top 50 Employer for Minority Engineers & IT by Workforce Diversity Magazine.

See what it’s like to work for a company where your passion meets our purpose: USAA Information Technology: A Realistic Preview USAA Careers Award Winning Workplace USAA Careers World Class Benefits Identifies and manages existing and emerging risks that stem from business activities and the job role.

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

Follows written risk and compliance policies and procedures for business activities.

Design, develop, code, and test significant technical solutions collaborating with senior and lead engineers.

Lead code/design reviews to ensure smooth daily operations and accurate planning at a team level.

Organize work and lead team to deliver features and solutions.

Independently resolves complex production issues and leads troubleshooting of end-to-end solutions that span multiple applications and systems.

Mentor and coach junior engineers.

May begin working with architecture to help influence directions for key technologies within a specific domain.

MINIMUM REQUIREMENTS Bachelor’s degree in related field of study, OR Certification from an approved technical field of study, OR 4 additional years of related experience beyond the minimum required.

4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s).

Qualifications may warrant placement in a different job level When you apply for this position, you will be required to answer some initial questions.

This will take approximately 5 minutes.

Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.

PREFERRED REQUIREMENTSS 2 years of experience and strong knowledge of the ServiceNow platform 2 years of experience configuring and implementing ServiceNow Out-of-Box Applications 1 years of experience with ServiceNow Workflows or Flow Designer Experience with ServiceNow Integrated Risk Management (IRM) or other Governance-Risk-Compliance (GRC) application (MetricStream, Archer, etc.) Intermediate ServiceNow troubleshooting experience and knowledge Experience implementing ServiceNow in a large Enterprise setting Strong communication/collaboration skills The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

COMPENSATION USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive.

You are paid within the salary range based on your experience and market position.

The salary range for this position is: $88,200 $158,900 (this does not include geographic differential it may be applied based on your work location).

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift Premium will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

BENEFITS At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.

These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.

Additionally, our career path planning and continuing education assists employees with their professional goals.

Please visit USAA Total Rewards for more details.

Relocation assistance is not available for this position.

For Internal Candidates: Must complete 12 months in current position (from date of hire or date of placement), or must have managers approval prior to posting.

Last day for internal candidates to apply to the opening is 2/16/21 by 11:59 pm CST time.

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